RETURN POLICY

Returns and Refunds Policy 
Thank you for shopping at Iron Horse Firearms.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 60 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:
* The product was purchased in the last 60 days
* You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Before sending products, please contact us for a Return Merchandise Authorization (RMA):
* By email: sales@ironhorsearms.us

After you receive an RMA, please ship the product to be returned to:
We will send you a return address after confirmation of eligible return.

Shipping charges 
Shipping charges incurred in connection with the return of a defective or incorrectly shipped product are refundable.  Shipping charges incurred from incorrectly ordered or unwanted items are not eligible for refund.

Damaged items 
If you received a damaged product, please notify us immediately for assistance.

Magazines
Due to the nature of the product, magazines are non-refundable.  Magazines damaged during shipment are eligible for exchange only.

Uppers and Lowers
Receivers returned after 30 days will have a 10% restocking fee applied.

Contact us 
If you have any questions about our Returns and Refunds Policy, please contact us:
* By email: sales@ironhorsearms.us

 

Refund
Refunds are issued within three weeks of the return shipper (UPS, Fedex, etc) receiving the package; however, in many cases, the refund will be issued faster. This time varies based on the transit time for the factory to receive the return from the shipper (5 to 10 business days), the time it takes to process your return once received (3 to 5 business days), and the time it takes the bank to process the refund request (5 to 10 business days).

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©2018 by Iron Horse Firearms, L.L.C.